PRIVACY POLICY
AND PERSONAL DATA PROTECTION

QUINTA ALTO DO RIO

This Privacy Policy describes how Quinta Alto do Rio processes the personal data of its website users and clients, in accordance with Regulation (EU) 2016/679 (GDPR) and other applicable legislation.

  1. Identification of the Person Responsible for Treatment

Quinta Alto do Rio, Lda.
Head office: Rua da Soalheira - Lugar de Souto do Rio - 4690-902 Cinfães
NIF: 510922260
Email: reservas@quintaaltodorio.pt

  1. Personal Data Collected
  • Name
  • Email
  • Telephone
  • Billing data (address, VAT number)
  • Booking data (dates, guests, preferences)
  • Mandatory data for reporting to the authorities (AIMA)
  • Browsing data (IP, cookies)
  1. Purposes and Legal Basis
  • Booking management → Contract execution
  • Communication with clients → Execution of contract / Legitimate interest
  • Invoicing → Legal obligation
  • Reporting to the authorities → Legal obligation
  • Marketing → Consent
  • Website improvement → Legitimate interest
  1. Data retention
  • Billing: 10 years
  • Reservations: up to 2 years
  • Marketing: until consent is withdrawn
  1. Data Sharing

Data can be shared with:

  • Public authorities
  • Hotel management software
  • Accounting
  • Platforms (Booking, Airbnb, etc.)
  • Partners
  1. International transfers

Where applicable (e.g. Google, Meta), contractual clauses approved by the European Commission are used.

  1. Holders' rights
  • Access
  • Rectification
  • Deletion
  • Limitation
  • Opposition
  • Portability

Request via email: reservas@quintaaltodorio.pt

  1. Security

Measures implemented:

  • Access control
  • Secure systems
  • Protection against unauthorised access
  1. COOKIES

Types of cookies:

  • Essential
  • Analytics (Google Analytics)
  • Marketing (Meta/Facebook Pixel)

Tools used:

  • Google Analytics (traffic analysis)
  • Meta Pixel (advertising campaigns)

These services can collect:

  • IP address
  • browsing behaviour
  • interactions with the site

The user can manage cookies in the browser.

  1. NEWSLETTER AND MARKETING

If the user subscribes:

  • Receive promotional communications
  • You can cancel at any time
  • Legal basis: consent
  1. Changes

The policy can be updated at any time.

  1. Control Authority

CNPD - www.cnpd.pt

 

Last updated: April 2026

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